Something I want to know.

How long will it take to get my order?

It depends on where you are. We have warehouses in Australia, UK, and USA, Orders processed here will take 2-7 business days to arrive, if we have available stock in your county . Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

 

Can I pick up from your warehouse?

Pick up is welcome, please confirm with us before you are coming

Picking up time:

SYD warehouse

10:00AM -4:00PM Mon-Sat

Perth warehouse

10:00AM -4:00PM Mon-fri

London warehouse

Need make appointment

 

What shipping carriers do you use?

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout. Tracking information is uploaded to email box as soon as the item is sent

 

Can I return my product?

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

 

Can I sign up to your newsletter?

Yes! Just enter your email here, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.